Question erreur fichier jpa avec serveur local

joomla 15.26
vm 1

bonjour,

j'ai à ce jour sauvegardé mon site joomla en fichier JPA via akeeba, puis téléchargé cette sauvegarde sur mon ordianateur.
après avoir installé serveur2go, j'ai insérer mes fichiers kickstart et mon fichier de sauvegarde site.JPA mais au moment du transfert j'ai le message d'erreur qui me dit que mon fichier n'est pas un fichier jpa, pourtant je vois bien l'extension *.JPA et je l'ai correctement téléchargé.
D'où peut venir cette erreur?
Merci de vos lanternes.
cordialement
Nath

Bonjour,

quelle sont les versions de Akeeba backup et de kickstart untilisées ?
Sont elles compatibles ?

Bonjour,

heu ba en fait j'ai akeeba 3.4.3 (mars 12) et kickstart 3.6.0, sont-ils compatibles?
merci pour le suivi
Nathalie

Kickstart tells me that this is not a valid JPA archive?
First, ensure that you have downloaded and uploaded the backup archive using FTP in Binary transfer mode. If not, do
it now. This is the mest common cause of issues. Then, make sure that you have tried both file writing modes (direct
file writing and FTP mode) and neither works on your site. The next step would be lowering the Maximum execution
time setting to 2 or 3 seconds and setting the Minimum execution time to 1 second. If you are still getting this error
message, please take a screenshot of the entire message (do not downscale it, we'll need to be able to read it) and post
it in a post on our support forum [www.akeebabackup.com/forum.html]. Please include as much information as
you can regarding the error condition, how you took your backup, which EXACT version of Akeeba Backup you were
using ("latest" means nothing, something like 3.0.rc1 does), which EXACT version of Kickstart you were using and
the PHP version of your host. Remember that the less information you give us, the more time it will take us to figure
out what's going wrong and the less happy you'll feel about our support. We need you to help us help you.